Terms & Conditions
The Provider reserves the right to change, modify add to or remove portions or the whole of these terms and conditions from time to time. Changes to these terms and conditions will become effective upon such changes.
To periodically check these terms and conditions for changes or updates available on our Website. Provider and the owners, their affiliates and subsidiary reserve the right in their sole discretion to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. The owners will not be responsible for any damages you or any third party may suffer as a result of the transmission of confidential information that you make to the owners through the Internet, or that you expressly or implicitly authorize the owners to make, or for any errors or any changes made to the transmitted information. To ensure acquaintance with and awareness of the privacy measures and policies of Provider, the User is urged to take care to read and understand the underlying privacy clauses Incorporated in the terms and conditions.
The Republic of South Africa shall govern these terms and conditions, and the User consents to the jurisdiction of the Cape Town High Court in the event of any dispute. If any of the provisions of these terms and conditions are found by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of these terms and conditions, and the remainder of these terms and conditions shall continue in full force and effect. These terms and conditions constitute the entire agreement between the Provider and the User.
Client agrees to receive e-mails from the company carrying information or advertising from sponsors or advertisers, clients have the option to unsubscribe.
SUPPLYING OF GOODS AND SERVICES OFF SITE
HEALTH & SERVICES
The provider the owners and employees cannot be held responsible for:-
The Terms and Conditions as stated in the Quotation or Invoice as part of a service or agreement between the client and The Company, will be as follows, and the client will agree on the following. Should the client either pay a booking deposit, or sign any contract as provided by The Company, in order for the following Terms and Conditions to be valid:-
CANCELLATIONS WILL ONLY BE ACCEPTED VIA EMAIL.
In the event of a confirmed booking being cancelled the following charges will apply:-
CANCELLATION CHARGE & DEPOSIT OF VENUE HIRE/FUNCTION If booking is cancelled within 14 days of deposit paid 25% will be retained thereafter it will increase to 35%. If function is cancelled within 1 month of event 50% of the amount paid will be retained. If function is cancelled within 10days of the event 75% will be retained.
LOSS OR DAMAGE
The Client is responsible for any loss or damage to hired equipment, however caused, from the time of delivery until collected by The Company or subcontractor, or returned by the Client. Any losses or breakages will be charged for at full replacement cost. The Client is responsible for any loss or damage to hired equipment, however caused, from the time of delivery until collected.
The Company does not accept responsibility for any loss caused due to delivery delays outside of our control.
No liability is accepted for failure of performance due to strike, lock out, hostilities or any other Eventuality outside the Companies control.
Menu prices are based on costs prevailing at the time of the quotation and are prepared on the basis of specific numbers. The price is subject to alteration depending on the agreed final number of guests. Menu prices and costs of other items supplied may change due to market availability. The Company will Endeavour to keep the client informed of any price changes and alterations will be notified promptly.
CONDITIONS PERTAINING TO VENUE HIRE [ WEDDINGS OR SPECIAL EVENTS ]
THE DEPOSIT WILL BE RETAINED FOR THE FOLLOWING OTHER REASONS
The following cancellation fee will be charged by Special Memories to the client, in the event of cancellation of any advance reservation or booking.
THE FOLLOWING NEED TO BE DISCUSSED IN THE MEETING
The function holder must ensure that the premises and Audio – visual equipment are returned to Cape halaal events in the same good order and condition in which they were found.
Cape Halaal Events will not be held responsible for any reason whatsoever for the non-functioning of any equipment brought onto the premises by the function holder.
The function holder will be held responsible and liable for any damage or loss caused to Cape halaal events by any of the sub- contractors hired for the function.
Cape Halaal Events and its staff will under no circumstances be liable for the loss, damage and or theft of any of the sub - Contractors equipment or loss or damage to any property of the guest attending the function. All functions must end by midnight unless otherwise agreed to Cape halaal events reserve the right to retain the deposit and charge R1000 per hour until 02.00. (Currently Covid rules and Protocols applies) Once the agreed to time has been reached it will be your responsibility to please ask your guest to leave the venue. If the agreed times have been breached you will be asked to leave and a penalty of R800.00 may be imposed.
The maximum numbers will at all times be adhered to. Failure to adhere to the maximum numbers will result in the function being cancelled, and a penalty fee of R1000 may be imposed.
Final numbers must be confirmed three (3) days before your function
The function holder must adhere to the set up and break down time agreed to.
All refuse must be removed by the function holder immediately after the function or taken to the recycling area. Unwashed crockery and cutlery must be placed in sealed containers for hygiene purposes All equipment brought onto the premises by the client or any of its contractors must be removed from the premises within 24 hours.
The deposit paid by the Function holder will be forfeited should any of these rules not be strictly adhered to by the function holder, its sub - contractors and/or its guest. Host for the evening: Cape halaal events will have a host present at the venue he/ she will be available to assist you with any problems that may arise during the evening.
YOU HEREBY AGREE, AS A CONDITION OF YOUR OCCUPATION OF THE PREMISES THAT CAPE HALAAL EVENTS AND THE OWNER AND /OR OPERATOR OF THE PREMISES AND ITS AFFILIATES AND RESPECTIVE DIRECTORS, OFFICERS EMPLOYEES, AGENTS AND REPRESENTATIVES (COLLECTIVELY”CAPE HALAAL EVENTS”) SHALL NOT BE RESPONSIBLE OF OR LIABLE FOR ANY PROPERTY, WHETHER ARISING FROM FIRE, THEFT OR ANY OTHER CAUSE WHATSOEVER AND BY WHOMEVER CAUSED OR ARISING FROM THE NEGLIGENCE OR WRONGFUL ACTS OR OMISSIONS OF CAPE HALAAL EVENTS, YOU ACCORDINGLY HEREBY IRREVOCABLY AND UNCONDITIONALLY INDEMNIFY AND AGREE TO HOLD HARMLESS CAPE HALAAL EVENTS IN RESPECT OF ANY RESPONSIBILITY AND/ OR LIABILITY AS AFORESAID.
The terms and conditions of this agreement are all deemed to be material and should the function holder and/or its sub-contractors be in breach of any of these terms and conditions, CAPE HALAAL EVENTS will be entitled to.
POWER AND LOAD SHEDDING
The provision of power at a function in case of hiring remains 50% responsibility of the client. If load shedding, power failure or any other event out of cape halaal events control interrupts a function and the full performance cannot be completed, this is not special memories responsibility in any way, and no deduction of fees will be applicable.
The responsibility to check load shedding schedules – and to arrange a backup generator if required – remains that of the client, and should not be deferred to cape halaal events. Should any of our equipment suffer damage as a result of using or swapping to a generator, the client will be responsible for repair and replacement.
If any particular provision and/ or term of this agreement is found to be defective or unenforceable or is cancelled for any reason (whether by any competent court or otherwise) then the remaining provision and /or term shall continue to be of full force and effect, each provision and or term of this agreement shall accordingly be construed as entirely separate and separately enforceable in the widest sense from the other provisions and/or terms hereof.
This Agreement constitutes the entire Agreement between the parties regarding the subject matter hereof. No Agreements, guarantees or representations, whether verbal or in writing, have been concluded, issued or made, upon which any part is relaing in concluding this agreement, save to the extent set out herein.
No variation of, or addition to, or agreed to cancellation of this agreement shall be of any force or effect unless it is reduced to writing and signed by or on behalf of the parties.
COST FOR CATERING – UTENSILS, VENUE DRAPPING / DÉCOR (Contact us for current pricing)
TO SET UP VENUE BY PLACE SETTING AND CLEANING VENUE AFTER FUNCTION, TO SET UP SWEETS AND HOT BEVERAGE STATIONS IF REQUIRED.
5 WAITERS INCLUDED IN THE PRICE. ADDITIONAL TO BE DISCUSSED WITH SHAFIQ
TO SUPPLY WHITE TABLE CLOTH, CHAIRS, ALL CROCKERY, Eg, DINNER PLATES SIDE PLATES AND PLATTERS, STEM GLASSES FOR JUICE, HIGHBALL GLASSES, DESSERT BOWL, CUPS AND SAUCERS, JUGS FOR JUICE AND WATER
CUTLERY DESSERT SPOON, TABLE SPOON, TEA SPOON, KNIFE AND FORK
IT INCLUDES DRAPPING WITH FAIRY LIGHTS AND LED LIGHTS ON REMOTE, WEDDING CAKE TABLE, BUTTON BACK COUCH ON STAGE, RESERVE RECTANGULAR MAIN TABLE
HOWEVER WE WILL NOT TAKE ANY RESPONSIBILITY FOR BREAKAGES OR SAFE KEEPING OF HIRING EQUIPMENT ALL HIRING EQUIPMENT MUST BE REMOVED FROM PREMISES AFTER FUNCTION CLOSES
THAT REMAINS YOUR RESPONSIBILITY
IMPORTANT TO NOTE
YOUR EVENTS PERSON/S WILL BE ALLOWED ACCESS TO THE VENUE 2HOURS BEFORE YOUR FUNCTION TO DELIVER AND PLACE ALL ADDITIONAL DÉCOR
PLEASE NOTE THE QUOTE DOES NOT INCLUDE OVERLAYS SERVIETTES AND UNDER PLATES ALL ADDITIONAL GOODS WILL BE CHARGED FOR
PLEASE ALLOCATE A DESIGNATED PERSON TO HANDLE ALL AFFAIRS WE WILL NOT ACCEPT INSTRUCTIONS OR REQUEST FROM ANYONE ELSE THIS IS TO ALLOW THE SMOOTH RUNNING OF YOUR FUNCTION LIKEWISE ALL REQUEST OR QUERIES ARE TO BE BROUGHT TO THE VENUE CO ORDINATOR ONLY AND NOT STAFF THEY HAVE NO AUTHORITY AND WILL NOT BE ABLE TO ASSIST YOU. YOU ARE REQUIRED TO STICK TO THE AGREED CLOSING / HANDOVER TIME WHICH IS 11PM ANY DEVIATION THEREFROM WILL INCUR ADDITIONAL COST R500 PER HALF HOUR PAID COD.
PLEASE FAMILIARISE YOURSELF WITH OUR TERMS AND CONDITIONS
THIS IS AN ALCOHOL FREE ESTABLISHMENT AND A SMOKE FREE ZONE
WE ARE WHEEL CHAIR FRIENDLY
PLEASE KEEP ALL CHILDREN UNDER SUPERVISION AND THE TOILETS CLEAN
NB: QUOTE EXCLUDES MEALS, BEVERAGES, FLOWERS, PERSONALISED DÉCOR AND CENTRE PIECES – PLEASE BRING YOUR OWN PHOTO BOOTH PROPS